Troubleshooting
Generation Failed — What Now?
A generation that returns nothing (or errors out) usually has a fixable cause. Here's how to diagnose it and get better results on your next try.
Generation Failed — What Now?
First: if a generation fails for any reason, your treat is automatically returned to your account. You never pay for a failed run. Check your treat count — it should already be back.
Now let's figure out what went wrong.
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Common Reasons a Generation Fails
1. Your input was too vague
This is the most common cause. The engine needs something to work with. If your idea description is "I'm building an app" or "a startup for business," the model has almost nothing to go on — it generates candidates, but they're too generic to survive the cliché filter, and you end up with zero results.
How to fix it: Be specific about what your product does, who it's for, and what makes it different. You don't need a pitch deck — two or three specific sentences is enough. Compare:
The more specific your idea, the more targeted the name candidates — and the more likely they are to survive the filters.
2. All candidates were taken
Some niches are brutally competitive in the domain market. Common industry terms, popular two-word compounds, and anything adjacent to finance, health, or crypto tends to have its best .com options long gone.
How to fix it:
3. API timeout
Rare, but it happens. The engine makes real-time calls to multiple services — the LLM, the phonosemantic scorer, and live RDAP domain checks. Occasionally one of those has a hiccup.
How to fix it: Retry immediately. Timeouts are almost always transient. If it fails three times in a row, drop us a message via the in-app chat.
4. The "Quiet Luxury" vibe with a very specific niche
This one trips people up. Quiet Luxury is the strictest vibe — it filters aggressively for a certain refined, understated quality. When you combine that strictness with a very specific niche (say, "B2B geospatial data for municipal governments"), the overlap between "names that fit this niche" and "names that sound like Quiet Luxury" can be almost nothing.
How to fix it: Try "Surprise Me" — it lets the engine pick the best vibe for your idea, which often breaks through where the strict vibes can't. Alternatively, try "Bold & Direct" or "Serious & Trusted" which have similar positioning without the same level of strictness.
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Tips for Writing a Stronger Input
Good name generation lives or dies on your input. A few things that consistently help:
On your idea description:
On your audience description:
On your vibe:
The engine is only as good as the brief you give it. More specificity in, better names out.